Privacy Policy

We may collect the following information:

• Full name
• Email address
• Phone number
• Date of birth (if required for rental eligibility)
• Reservation details (vehicle type, dates, location)
• Payment-related information (processed securely via third-party providers)
• Communication records (SMS, email, or calls)

We use your information to:

• Process and manage car rental reservations
• Communicate booking confirmations, updates, and support
• Send important service-related messages
• Provide customer support
• Improve our services and user experience
• Send promotional or marketing messages (only if you opt in)

By providing your phone number and opting in, you agree to receive SMS messages from DriveX (HG Prime Solutions Inc.) related to:

• Reservation confirmations
• Booking updates
• Customer support
• Promotional offers (if separately consented)

Message frequency may vary. Message and data rates may apply.

We may share your information with:

• Car rental partners (such as Avis, Budget, and other providers) to fulfill reservations
• Service providers (payment processors, communication platforms, hosting services)
• Legal authorities if required by law

We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration.

We retain your information only as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data (where applicable)
• Opt out of marketing communications at any time

Our website and services may use third-party providers. These providers have their own privacy policies, and we are not responsible for their practices.

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from children.

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

If you have any questions about this Privacy Policy, you may contact us: