Privacy Policy

We may collect the following information:

• Full name
• Email address
• Phone number
• Date of birth (if required for rental eligibility)
• Reservation details (vehicle type, dates, location)
• Payment-related information (processed securely via third-party providers)
• Communication records (SMS, email, or calls)

We use your information to:

• Process and manage car rental reservations
• Communicate booking confirmations, updates, and support
• Send important service-related messages
• Provide customer support
• Improve our services and user experience
• Send promotional or marketing messages (only if you opt in)

By providing your phone number and opting in, you agree to receive SMS messages from DriveX (HG Prime Solutions Inc.) related to:

• Reservation confirmations
• Booking updates
• Customer support
• Promotional offers (if separately consented)

Message frequency may vary. Message and data rates may apply.

We may share your information with:

• Car rental partners (such as Avis, Budget, and other providers) to fulfill reservations
• Service providers (payment processors, communication platforms, hosting services)
• Legal authorities if required by law

We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration.

We retain your information only as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data (where applicable)
• Opt out of marketing communications at any time

Our website and services may use third-party providers. These providers have their own privacy policies, and we are not responsible for their practices.

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from children.

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

We value your privacy and are committed to protecting your personal information. This SMS/Texting Privacy Policy explains how we collect, use, and protect your information. By using our services, you agree to the terms of this policy.

We may collect the following types of information:

• Personal Information: Information that can identify you, such as your name, email address, and phone number, when you voluntarily provide it to us.
• Non-Personal Information: Information that cannot be used to identify you, such as anonymous usage data, general demographic information, and referring/exit pages.

We use the information we collect to:

• Provide and improve our services.
• Communicate with you.
• Understand how users interact with our services.

We value your privacy and are committed to maintaining the confidentiality of your information. We do not sell, trade, or otherwise transfer to outside parties your personal information. We may share your information only under the following circumstances:

• With Your Consent: We may share information with third parties if you give us your consent to do so.
• For Legal Reasons: We may share information to comply with laws, regulations, legal processes, or governmental requests.

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure, and we cannot guarantee absolute security.

You have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your personal information.
• Object to the processing of your personal information.
• Withdraw your consent at any time.

• We may update this Privacy Policy from time to time.
• We will notify you of any changes by posting the new Privacy Policy on our website.
• You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy, please contact us using the information below: